Returns and Exchanges Policy
If you are not satisfied with your product, you have 30 days from the day you receive the product to return it back to us at any of our showrooms for an exchange.
You can request a one to one exchange or store credit. We do not facilitate cash refunds.
We have a one-time exchange policy. I.e. an item received in exchange cannot be further exchanged.
Customer owns the title of exchange goods until it reaches Five Star Melamine, therefore it is the customer's responsibility to take reasonable care of the product to avoid damages.
Items purchased via our website can only be exchanged at Five Star Melamine
We cannot facilitate International exchanges at the moment.